Tuesday, Oct, 16, 2018 From 10:00 AM to 11:00 AM
LOCATION Fremont, CA, USABuy Tickets
The TrainHR Course is approved by HRCI and SHRM Recertification Provider.
Not everyone is skilled at giving feedback, and it can be equally difficult to receive constructive criticism as well. Giving and receiving feedback is missing from workplaces and so employees are leaving. Just say 'thank you' and 'please' more and we should be good to go. No. No? No.
Feedback can reinforce existing strengths, keep goal directed behavior on course, clarify the effects of behavior, and increase recipients' abilities to detect and remedy errors on their own. Your employees want to know when they are doing good, great and need development. Learn to give it with dignity and integrity, respectfully and honestly. Frequent and effective feedback increases productivity and team harmony.
Receiving feedback also takes special skills especially when it is something you don't want to hear, and not least because not everyone is skilled at giving feedback. In order to hear feedback, you need to listen to it. Don't think about what you're going to say in reply, just listen. Pay attention to non-verbal communication as well and listen to what your colleague is not saying, as well as what they are saying. Body language accounts for 55% of our communication.
When receiving feedback question, reflect and clarify to ensure that you have fully understood all the nuances of what the other person is saying and avoid misunderstandings. Be aware of your emotions and also be able to manage them so that even if the feedback causes an emotional response, you can control it. Giving and receiving feedback, simple, yes, difficult, even more so!
Feedback is continual. Whether explicit through oral or written language, or implicit in gestures or tone of voice, feedback conveys information about behaviours and offers an evaluation of the quality of those behaviours.
Event link: https://www.trainhr.com/control/w_product/~product_id=702186LIVE/?channel=attune-oct_2018_SEO
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